Privacy Policy

Use of the Website is governed by our Privacy Policy, which is incorporated into these terms and conditions by reference.

This privacy policy applies between you, the User of this Website, and Abbey & Burton Glass, the owner and provider of this Website. Abbey & Burton Glass takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Please read this privacy policy carefully.

Definitions and Interpretation

In this privacy policy, the following definitions are used:

Data
Collectively all information that you submit to Abbey & Burton Glass via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.

Data Protection Laws
Any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations, and secondary legislation, for as long as the GDPR is effective in the UK.

GDPR
The General Data Protection Regulation (EU) 2016/679.

Abbey & Burton Glass, or us
Abbey & Burton Glass, a company incorporated in England and Wales.

User or you
Any third party that accesses the Website and is not either:
(i) employed by Abbey & Burton Glass and acting in the course of their employment; or
(ii) engaged as a consultant or otherwise providing services to Abbey & Burton Glass and accessing the Website in connection with the provision of such services.

Website
The website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Interpretation rules:

1. The singular includes the plural and vice versa;
   b. References to sub-clauses, clauses, schedules, or appendices are to sub-clauses, clauses, schedules, or appendices of this privacy policy;
   c. A reference to a person includes firms, companies, government entities, trusts, and partnerships;
   d. “Including” is understood to mean “including without limitation”;
   e. Reference to any statutory provision includes any modification or amendment of it;
   f. Headings and sub-headings do not form part of this privacy policy.

Scope of this Privacy Policy

This privacy policy applies only to the actions of Abbey & Burton Glass and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including but not limited to any links to social media websites.

For purposes of the applicable Data Protection Laws, Abbey & Burton Glass is the “data controller,” meaning we determine the purposes for which, and the manner in which, your Data is processed.

Data Collected

We may collect the following Data, which includes personal Data, from you:

1. Name
   b. Contact information such as email addresses and telephone numbers
   c. In each case, in accordance with this privacy policy

How We Collect Data

We collect Data in the following ways:

1. Data is given to us by you
   b. Data is collected automatically

Data Given to Us by You

Abbey & Burton Glass will collect your Data in a number of ways, for example:

• When you contact us through the Website, by telephone, post, e-mail, or any other means (including via enquiries@abbey-glass.co.uk)

Data Collected Automatically

When you access the Website, we may automatically collect some information about your visit, including:

• Your IP address
• The date, times, and frequency with which you access the Website
• How you use and interact with its content

This helps us improve Website content and navigation.

Our Use of Data

We may use your Data for the following purposes:

• Internal record keeping
• Improvement of our products/services

We may use your Data if necessary for our legitimate interests. You have the right to object in certain circumstances (see “Your Rights” below).

Who We Share Data With

We may share your Data with:

1. Our group companies or affiliates – to ensure proper administration
   b. Employees, agents, or professional advisors – to obtain advice
   c. Third-party service providers – to help our services run smoothly
   d. Third-party payment providers – to process payments and refunds
   e. Relevant authorities – to facilitate detection of crime or tax collection

We do so in accordance with this privacy policy.

Keeping Data Secure

We take technical and organisational measures to protect your Data, for example:

• Access to your account is controlled by a unique username and password
• Data is stored on secure servers

If you suspect any misuse, loss, or unauthorised access to your Data, contact us immediately at enquiries@abbey-glass.co.uk.

For tips on keeping your information safe online, visit Get Safe Online.

Data Retention

We only keep your Data as long as necessary to fulfil the purposes outlined or until you request deletion.
Even after deletion, some Data may remain on backup or archival media for legal, tax, or regulatory reasons.

Your Rights

You have the right to:

• Access the information we hold about you
• Correct inaccurate or incomplete Data
• Request deletion of your Data
• Restrict or object to our use of your Data
• Request Data portability

To exercise your rights or withdraw consent, email enquiries@abbey-glass.co.uk.

If you are unsatisfied with how we handle a complaint, you can contact the UK Information Commissioner’s Office (ICO) at https://ico.org.uk.

Links to Other Websites

We may provide links to other websites. We are not responsible for their content or privacy practices. Please read their policies before using them.

Changes of Business Ownership and Control

Abbey & Burton Glass may expand, reduce, or transfer control of our business. Your Data may be transferred to new owners for the same purposes it was originally collected. We will take steps to ensure your privacy is protected.

Changes to This Privacy Policy

Abbey & Burton Glass may update this policy as needed. Changes will be posted on the Website, and your continued use constitutes acceptance of the updated policy